Last updated: 18 September 2026

This policy explains how Maltwise handles personal information when you browse, create an account, place an order, contact us or subscribe to updates.

Information we collect

We may collect your name, billing and delivery address, email, telephone number, account details, order history, payment status, communications and technical information such as IP address and device data.

How we use it

We use information to process orders, provide delivery and support, prevent fraud, operate the website, keep records, improve services and send marketing where you have consented or the law permits. Payment details are handled by our payment providers; we do not need your full card number.

Sharing and retention

We share relevant information with service providers such as payment processors, couriers, hosting, analytics and email services. They must protect it and use it only for their instructed purpose. We keep information only as long as needed for the purposes above, legal duties and dispute handling.

Your rights

Depending on the circumstances, you may ask for access, correction, deletion, restriction, portability or objection. You may withdraw marketing consent at any time. Contact us using the details below; you may also complain to the UK Information Commissioner.

Maltwise
Arundel Gardens, London W11 2LW, UK
Email: support@maltwise.co.uk
Phone: +44 7883 49486